The NETGEAR genie app is an easy way to manage, monitor, and repair your home network-from the palm of your hand. While on your home network, the NETGEAR genie app allows you to access all the cool features on your router with your mobile device. You can access the following router settings using the NETGEAR genie app: wireless settings, network map, Parental Controls, guest access, traffic metering, MyMedia, and more. All you need is your tablet or smartphone and the NETGEAR genie app. Easily control your home network through the genie dashboard. Stream music and video files anywhere in your network from your smartphone or tablet.
Client has a Netgear Nighthawk R7000 router that is not working with file. If you re-enable SMB1 support ReadyShare would work with your Windows 10. How can the answer be improved?
Securely connect smart phones and tablets to your home wireless network with a QR code thanks to EZ Mobile Connect. IMPORTANT NOTES.
If you are experiencing issues, contact [email protected]. The NETGEAR genie app does not work if your mobile device is connected to the router’s guest network. If you enabled Wireless Isolation on your router, the genie app might not be able to access information from other devices on the network. The NETGEAR genie app might not work if the router is running access point mode with a fixed IP.
The NETGEAR genie app does not work with wireless extender. The NETGEAR genie app currently does not support IPv6. IOS versions that support the genie app: iOS 8 and above Refer to below link for supported router list: For more information about MyMedia, visit https://www.netgear.com/support/product/MyMedia.aspx?cid=wmtnetgearorganic#docs. Change in 2.4.30: 1. Support Orbi router.
Fixed D6220 icon. Fixed R7800 icon in the network map. Fixed router IP issue in the network map when remotely logged in through genie app. Fixed copyright information. Fixed enabling Live Parental Control Filtering level by device. Fixed iOS genie app crash while launching the app. Fixed genie app crash while displaying the network map with a device name having special characters.
Fixed genie app crash while transitioning from 2.4G to 5G band in the guest network. Fixed genie app exit into background while clicking guest network 2.4G/5G band options. 2.4.24 Apr 14, 2016. Contact [email protected] for issues. Change in 2.1.00: 1. Need Location Service access to allow user to rate routers in different regions.
Support dual-band 5GHz Wireless Settings and Guest Network (note that this requires the router firmware with SOAP 2.0 to support it, not available on all dual-band routers). Support ReadySHARE: A user can use Genie to download/upload files from/to USB disk attached to the router. Add more device types and icons in Network Map.
2.0.91 Dec 5, 2013. If running into any issue, please contact [email protected] so we can help. Adds Turbo Transfer function, allow user to easily transfer files between iOS Genie device and Windows/Android Genie devices.
Fixes the issue that Parental Controls bypass does not work on iPhone. Adds the option to allow users to manually enter the router’s IP address (note that some routers have a bug with fixed IP address in AP mode that won’t allow Genie to log in, make sure the router in AP mode is getting dynamic IP from existing router.) 4. Adds Router Reboot 5. Displays the connected wireless network name, so user knows which network the device is connected to. AirPrint for iOS 7.0 is supported through the latest Windows Genie update 2.3.1.13 on 7.
Various bug fixes. 2.0.62 Sep 25, 2013. OldSchool007, For the Naysayers. My network is a 1st rev Netgear WNDR 3700 with a WN3000RP network extender. I am running an iPhone 6S with iOS 12.1.3 and my app just loaded and logged into my network in about 8 seconds. If you are having problems, first I suggest shutting down the 47 apps running in the background. (Yes, I do tech support and often see apps when I’m helping people with their iPhones that were opened years ago and never closed.) Perform a COLD BOOT, on your phone to completely clear RAM and try again.
(Google the correct way for “hard” or “cold” boot on iPhones, as the process changes with the rev of the phone.) That said, I love this app because it makes checking and doing basic troubleshooting of my network quick and easy without having to use a computer to access the administrative functions on router and extender. Four star rating instead of Five Stars because I would like to see more of the legacy support in the administrative (computer desktop) dashboard built into the app. I know technology moves on, but Netgear supporters hang on to our equipment as long as we can. Help us with the legacy products!!
My network is a 1st rev Netgear WNDR 3700 with a WN3000RP network extender. I am running an iPhone 6S with iOS 12.1.3 and my app just loaded and logged into my network in about 8 seconds.
If you are having problems, first I suggest shutting down the 47 apps running in the background. (Yes, I do tech support and often see apps when I’m helping people with their iPhones that were opened years ago and never closed.) Perform a COLD BOOT, on your phone to completely clear RAM and try again. (Google the correct way for “hard” or “cold” boot on iPhones, as the process changes with the rev of the phone.) That said, I love this app because it makes checking and doing basic troubleshooting of my network quick and easy without having to use a computer to access the administrative functions on router and extender. Four star rating instead of Five Stars because I would like to see more of the legacy support in the administrative (computer desktop) dashboard built into the app. I know technology moves on, but Netgear supporters hang on to our equipment as long as we can. Help us with the legacy products!! Auranissa, Worthless This app is one of the reasons I bought the netgear C3700.
The app features made it very desirable considering I could control what devices can connect & block when necessary. Well the app takes forever just to log in, the even longer to load any of the features such as the network map if it actually does load. Also if you “pause internet” on one of the devices on your network, that device disappears from the map.now how do I un-pause internet for that device if it’s not showing? Tried accessing the internet again from that device and will not connect and doesn’t prompt the network to show the device. So I now have devices that I cannot get back on my network. Also my neighborhood had an internet outage and when the internet came back on the genie app only shows the device which I have connected to genie on the network app despite the fact that 2 other devices are connected.
I also should ad that the netgear C3700 is not as great as all the reviews claimed. The old xfinity rental never gave me problems, but since buying this one (to save on my monthly xfinity bill), I can’t even get WiFi in my bedroom, in an 800sq ft apartment, with only a hall way in between the router & my bedroom.
This app is one of the reasons I bought the netgear C3700. The app features made it very desirable considering I could control what devices can connect & block when necessary. Well the app takes forever just to log in, the even longer to load any of the features such as the network map if it actually does load. Also if you “pause internet” on one of the devices on your network, that device disappears from the map.now how do I un-pause internet for that device if it’s not showing?
Tried accessing the internet again from that device and will not connect and doesn’t prompt the network to show the device. So I now have devices that I cannot get back on my network. Also my neighborhood had an internet outage and when the internet came back on the genie app only shows the device which I have connected to genie on the network app despite the fact that 2 other devices are connected. I also should ad that the netgear C3700 is not as great as all the reviews claimed. The old xfinity rental never gave me problems, but since buying this one (to save on my monthly xfinity bill), I can’t even get WiFi in my bedroom, in an 800sq ft apartment, with only a hall way in between the router & my bedroom. Trento-guy, Network map fails to load Since the update last year, when the Genie iOS App took on the blue coloring, the network map feature has not worked, except once after a Genie delete and reload of of the app.
Since then Genie has been updated several times, I’ve changed phone models (6 to X), the WNDR4700 firmware has been updated but the only feature of Genie I am interested in, the map, does not load. I am able to sign on to the router through my phone browser and see the connected devices, but not through Genie. New problem: genie won’t accept log on info, reporting them as invalid. But I can log in with the same credentials through the browser to the IP address. Removed genie completely and reinstalled but login refused. Feb 2019 - tried again - recent app updates cleared the login problem, and the network map loaded quickly.
But very soon the map stopped loading. I tried finding a way to clear its memory cache but iOS 12.1 doesn’t seem to offer that possibility. Since the update last year, when the Genie iOS App took on the blue coloring, the network map feature has not worked, except once after a Genie delete and reload of of the app. Since then Genie has been updated several times, I’ve changed phone models (6 to X), the WNDR4700 firmware has been updated but the only feature of Genie I am interested in, the map, does not load. I am able to sign on to the router through my phone browser and see the connected devices, but not through Genie. New problem: genie won’t accept log on info, reporting them as invalid. But I can log in with the same credentials through the browser to the IP address.
Removed genie completely and reinstalled but login refused. Feb 2019 - tried again - recent app updates cleared the login problem, and the network map loaded quickly. But very soon the map stopped loading. I tried finding a way to clear its memory cache but iOS 12.1 doesn’t seem to offer that possibility.
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